Your privacy is our priority. This document clearly explains how gk9my collects, uses, stores, and protects your personal information as a member of our online entertainment platform.
These are the core principles that shape how gk9my approaches the protection of every member's personal information.
All your personal data and financial transactions are protected with 256-bit SSL encryption. This means your information is transmitted in a form that cannot be read by any unauthorised party, from your device to the gk9my servers.
Your data is stored within server infrastructure protected by layered access controls. Only authorised personnel may access your personal records, and every access is logged for internal audit purposes.
The gk9my Know Your Customer (KYC) process uses document verification technology that meets international standards. Your KYC data is processed securely and used solely to fulfil legal compliance requirements.
Gk9my has never and will never sell, rent, or share your personal information with advertisers, data brokers, or any commercial third party without your explicit consent. Your data is not a product we trade in.
Through your gk9my account settings, you can update personal information, manage communication preferences, and request data deletion at any time. Your rights over your personal data are always our priority.
The gk9my Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards, ensuring your rights as a user are always upheld.
Welcome to the gk9my Privacy Policy. This document is an agreement between you as a gk9my platform user and gk9my management regarding how your personal information is handled with full trust and responsibility. This policy applies to all users who access the gk9my website via browser or our mobile app.
Gk9my operates as an online entertainment platform offering a wide range of game categories to users in Malaysia. In running the platform, we need to collect and process certain personal information to ensure our services run safely, efficiently, and in compliance with applicable legal requirements in Malaysia.
This Privacy Policy aims to give you full transparency about what information we collect, why we need it, how we use it, and who may have access to it. We believe you have the right to know all of this before deciding to share your personal information with us.
Gk9my collects personal information from you through various means, including during the registration process, day-to-day platform use, financial transactions, and interactions with our support team. The following are the categories of data we collect:
| Data Category | Example Information | How Collected |
|---|---|---|
| Identification Data | Full name, identification card number, date of birth, gender | Registration form, KYC |
| Contact Data | Email address, phone number, residential address | Registration, profile updates |
| Financial Data | Bank account number, bank name, transaction records | Deposits, withdrawals, KYC |
| Technical Data | IP address, device type, browser, operating system | Automated system logs |
| Behavioural Data | Games played, session duration, betting patterns | Platform Monitoring |
| KYC Document Data | MyKad copy, passport, bank statement | Account verification process |
We only collect information that is strictly necessary for the stated purposes. gk9my does not collect sensitive data such as your health information, religious beliefs, or political views.
Every piece of information we collect is used for a clear and legitimate purpose. gk9my does not process your data arbitrarily. The following are the primary purposes for which your personal data is used:
Gk9my does not sell or rent your personal data to any third party for commercial purposes. However, in the course of operating the platform, we may share certain information with the following parties within strict and purposeful limits:
Gk9my uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
Here are the types of cookies we use:
You can manage and delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of the gk9my platform. For more information on managing cookies in your browser, please refer to your browser's official documentation.
The security of your personal data is an absolute priority at gk9my. We have implemented multiple layers of technical and organizational protection to ensure your data is always safeguarded against unauthorized access, alteration, disclosure, or destruction.
In accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights regarding your personal data held by gk9my:
You have the right to obtain a copy of all personal data we hold about you, including account information, transaction records, and activity logs.
If you find any information that is inaccurate or outdated, you have the right to request that we correct or update it promptly.
You may request deletion of your personal data upon account closure, subject to legally required data retention obligations.
You may object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
You have the right to receive your personal data in a structured, machine-readable format for the purpose of transferring it to another service.
In certain situations, you may request that we restrict the processing of your data while a review or investigation is ongoing.
Gk9my retains your personal data for as long as necessary to fulfil the purposes stated in this policy or as required by law. The following are the general retention period guidelines we follow:
Once the specified retention period has ended, your data will be securely deleted or anonymised using methods that ensure it can no longer be linked back to you.
The gk9my platform may contain links to third-party websites or services in certain contexts, such as payment information or technical support. This Privacy Policy does not apply to those third-party websites or services.
Gk9my is not responsible for the privacy practices or content of any third-party websites. We encourage you to read the privacy policy of every website you visit. Your access to third-party sites is at your own risk and responsibility.
Gk9my reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Each new version will state the effective date at the top of this document.
For significant changes that materially affect how we process your data, gk9my will send a notification to your registered email or display a clear notice on the platform at least 14 days before the changes take effect.
Continued use of the gk9my platform after the effective date of any updated Privacy Policy version is considered your acceptance of those changes. We therefore encourage you to review this page periodically and keep a copy of the version you accepted for your personal reference.
Quick answers to the most frequently asked questions by gk9my members about privacy and personal data protection.
Gk9my prioritises the privacy and data security of every member. Enjoy a great gaming experience without worrying about the safety of your information — we handle it, you play.